June 04, 2012

iTunes Home Sharing Not Working [SOLVED]

Not working and sometimes when it is working, it cuts out in the middle, or when you click on the computer name, the focus goes away from the library.  In other words, really weird.

What it is
iTunes has a feature called "Home Sharing" - it basically allows you to share your entire or part of your library with other instances of iTunes in your home network.  It requires you to login to your iTunes account on both computers.  A typical scenario is to enable Home Sharing on your desktop machine and then access the library from your iPad, Apple TV, iPhone, Mac, etc.

In my case, I have iTunes on my desktop machine running Windows XP in the attic with Home Sharing enabled and then I access the library from my Macbook and Apple TV, depending on what I want.  How to use Home Sharing can be found here.

  • Home Sharing machine not showing up in Apple TV or the Macbook
  • The Macbook home sharing not showing up on my desktop 
  • Home Sharing working intermittently
  • Connections getting cut of intermittently
  • Usually, restarting iTunes or the desktop computer will make things work.
  • Sometimes, restarting the Macbook or the Apple TV will make things work.
  • The "working" doesn't last long
The Fix
On the desktop computer where the Home Sharing is enabled, I disabled the "QoS Packet Scheduler" from the network connection:
  1. Open Control Panel
  2. Open Network Connections
  3. Right-Click on your connection (in my case, it was "Wireless Network Connection 4"
  4. Select Properties
  5. Uncheck "QoS Packet Scheduler"
  6. Click OK
  7. Restart iTunes if necessary
After doing the above, Home Sharing worked like a charm.


  1. I've been trawling forums for days and this post finally brought my misery to an end.

    Thank you so much. I am eternally grateful.

  2. ok, I'm happy for you … and how do you work it on a Mac Book Pro? There is no QoS Packet Scheduler here ….

  3. This worked for me as well, thanks

  4. Worked for me too, Thanks alot :-)

  5. It worked. Thanks for sharing.

  6. went everywhere to try and fix home sharing. As soon as i disabled QOS Scheduler it worked ok. I even re-enabled it after and it kept working. I have a feeling it has something to do with the QOS Scheduler needing to be 'refreshed' after certain installations.
    Thanks very much for the posting.

  7. Worked!
    Unchecked the QoS box and restarted iTunes. Home sharing active on all devices now.

  8. How do I do this with Windows 7?

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Please be helpful and courteous. Thanks!